FAQ
What is Geeks & Freaks
It's the new convention for "Horror, Sci-FI and Fantasy" in the South of the Netherlands
Where does place Geeks & Freaks place?
MECC Maastricht Netherlands
What are the opening hours?
Geeks & Feeaks is open on Saturday from 10 am to 18 pm, and on Sunday from 10 am to 18 pm.
I have bought an online ticket. How can I get inside?
There is 1 central entrance where you can enter with your online ticket. When you arrive at the MECC, follow the online notice boards and you are almost at this awesome event!
For how many days is my ticket valid?
For every day you need a day ticket.Each dayticket is valid for the mentioned day. You have a weekend ticket? Then you’re in for two days! Enjoy it!
Can I still buy a ticket on the day itself?
If we are not sold out, that is certainly possible, but remember that tickets are limited! We will announce on our website and Socials when they are almost sold out.
Can I get back inside once I’ve been outside?
Yes! Ask a staff member at the entrance/exit for a stamp! If you forget the stamp...be sure to save your ticket so you can continue enjoying yourself.
I have bought a ticket, but I can’t be present. Can I get my ticket refunded?
No, sorry. But you are free to resell it! Hint: Ticketswap.
I didn't get my e-ticket in the mail if i buy it...?
For this edition we make use of sending out the tickets later in order to prevent resale and fraud. You will receive your ticket(s) 1 week before the event.
Problems with your tickets?
See our info about tickets on this link: Ticketing issues
Is there a discount if I'm in cosplay?
Yes! There is a discount for cosplayers.(online tickets) You must be in cosplay of course! We check if you come in with your awesome costume.
Is smoking allowed on the Congress Center MECC?
No. Electronic cigarettes are forbidden as well. There will be places to smoke outside.
Is there Wi-Fi available?
No, we are very sorry.
Weapons & Props
Geeks & Freaks has a strict no-gun policy.
For all the rules please see the follow link: Weapons & Props
Is the event wheelchair friendly?
Yes, the entrance gates are wide enough for wheelchairs, also on the event.
What if I have an accident at Geeks & Freaks?
Then we’ll take you to the first aid station (or we call the ambulance if it is serious, of course). Geeks & Freaks is not responsible; however, we’ll do our utmost to help you as much as we can.
What do I do if I lose my way or get lost?
There are so many people and billboards that it would be almost impossible...but you can always talk to someone in the MECC if it does happen...they will show you the way to the event or take you back to the entrance where your adventure began!
Children who have lost their way are warmly and kindly welcomed by our staff and reunited with their parents as quickly as possible.
What happens to lost property?
Please report to one of our staff members at the entrance. It is possible that it has already been handed in here. If not, it is possible that when the event is over and everything has been cleaned up, we have still found it. You can always contact us via our email info@geeksandfreaks.nl
Are animals allowed?
No, we are sorry.No. We only admit guide dogs (with documents and the appropriate equipment)
How about Route and Parking?
MECC Maastricht has a very good infrastructure.
The conference center is located next to the A2 motorway, train station within walking distance, bus near the door.
All the information you need can be found here > Information MECC
Stay over in Maastricht?
Maastricht is a famous city worldwide! So there are plenty of options to stay overnight and enjoy Geeks & Freaks for 2 days!
The NH Hotel is located next to the MECC, so book your room quickly and you'll be there.
More hotels, B&B, Airbnb, etc. can be found on well-known sites such as www.booking.com, www.trivago.nl, etc.